1. Introduction to PC Troubleshooting
2. Troubleshooting Process Steps
Troubleshooting is a systematic process used to locate the cause of a fault in a
computer system and correct the relevant hardware and software issues. In this course, student learned about precautions before troubleshooting process, how to upgrade RAM and installed a new SSD on a computer.
1. Flashcards Testbank questions: Installing Ram | Quizlet. Available at: https://quizlet.com/433421770/flashcards (Accessed: 21 December 2023).
2.Testbank questions: Installing an SSD drive flashcards | quizlet. Available at: https://quizlet.com/514786466/testbank-questions-installing-an-ssd-drive-flash-cards/ (Accessed: 21 December 2023).
3. Cisco Press. Troubleshooting Process (4.2) > Preventive Maintenance and Troubleshooting | Cisco Press. (n.d.). https://www.ciscopress.com/articles/article.asp?p=2999386&seqNum=5